Attending Our Live Comedy Shows
Ticketing Terms & Conditions for Live Comedy Shows
1. Ticket Purchase and Validity
1.1 By purchasing a ticket, you agree to be bound by these Terms & Conditions.
1.2 Tickets are valid only for the specified show date, time, and venue.
1.3 Tickets must be purchased from authorised sellers only.
2. Pricing and Fees
2.1 All ticket prices are in Australian dollars and include GST.
2.2 A booking fee may apply to each ticket purchase.
3. No Refunds Policy
3.1 All ticket sales are final. No refunds will be issued except as required by Australian Consumer Law.
3.2 In the event of a cancelled show, the original ticket purchaser may be eligible for a refund of the ticket price.
3.3 We do not offer refunds or exchanges if:
– You change your mind about attending the show
– You are unable to attend due to illness or other personal circumstances
– You arrive late or miss the show
– You are dissatisfied with the performance
4. Ticket Resale
4.1 Resale of tickets is permitted only in accordance with NSW law.
4.2 We do not buy back tickets, nor resell them on ticket-holders’ behalf.
5. Entry and Conduct
5.1 Valid photo ID may be required for entry to the venues.
5.2 The venues reserve the right to refuse entry or evict patrons for inappropriate behaviour.
5.3 Recording of performances is strictly prohibited unless explicitly permitted by the performer.
5.4 An audience member who is disruptive to the show may be ejected from the show and/or the venue.
6. Changes and Cancellations
6.1 The organiser reserves the right to add, withdraw, or substitute artists and to vary the advertised program.
6.2 In the event of a cancellation, only the original ticket purchaser will be eligible for a refund.
7. Liability
7.1 The organiser and venue are not responsible for any loss, injury, or damage to personal property.
By purchasing a ticket, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Other Relevant Information
Entry
Unless stated otherwise, the venues that host our shows are licensed premises. Entry restricted to persons 18 years of age and older. For admission, proof of age may be required by the venue.
Wheelchair Accessibility
Current venues we work with, who have wheelchair accessibility are:
- Crown Hotel, Surry Hills (lift to 1st Floor, accessible bathroom)
- Bay Rd Brewing, Gosford (flat entry, flat floor throughout, accessible bathroom)
- The Juniors, Maroubra (lift to basement theatre, accessible bathroom on ground floor)
- Marayong Hotel (flat entry on Eastern side, flat floor throughout, accessible bathroom).
We honour the companion card at our shows (contact us before booking for instructions).
Please contact us 24 hours before the show so we can make your visit as seamless as possible.
Please contact the venues directly with specific questions about accessibility, because their information will be most up to date and accurate.
Presenting Tickets for Entry
Please bring your tickets with you (on your phone is acceptable). If you lose or forget your tickets, or cannot access your phone before entry to the show, we will attempt to check our records to verify your purchase. There is no guarantee that we will have the ability to do this on the night. If we are able to access our online booking records to verify your ticket purchase, the ticket purchaser must be present and must be able to provide suitable photo ID (driver’s licence or passport). If you cannot present your tickets and we are unable to verify your booking, you will be required to purchase tickets at the door – if we are able to accommodate you (subject to sell-outs and access to ticket processing).
No Recording or Flash Photography
No video or audio recording is permitted at our shows/events. No flash photography is permitted at any of our shows/events.
Performers may record their own performances.
Copyright
The copyright in each performance is held by the artist/s performing. To discuss a request for distribution or reproduction rights, please contact us.
Our Photography at Events
At some shows, we may take photographs that may show sections of the audience, to share on social media and/or promote future shows. We do not publish audience faces without specific permission. If you do not want to be photographed at all, please advise the organiser on arrival and we will accommodate your request.
Content Warning for Public Shows
Our public shows consist of different comedians performing diverse comedic material. Comedy is not designed to offend, but some content may offend some audience members. We select comedians based on their adherence to our professional standards, and the aim of comedy is to make as many people as possible in the audience laugh. To paraphrase Scottish comedian Frankie Boyle, if you genuinely think we were aiming to offend you, you probably just misunderstood the joke. Our ‘typical’ show may contain twenty seconds of ‘colourful language’ throughout a 90 minute show. If there are words you cannot bear to hear, or cannot tolerate hearing in a particular order, then live comedy is probably not for you.
If you book us for a private gig, we will consult with you about show content.
Heckling & Talking
We request that all patrons respect the comedians and fellow audience members by not heckling or talking during the performance. Disruptive audience members will be ejected from the venue, with no refund.
No Guarantee of Particular Performers
We have a rotating roster of comedians and there is no guarantee that any particular comedian will be performing on any given night.
Comedy Gift Vouchers
From time to time, we may offer comedy gift vouchers for sale.
1. These terms and conditions apply to all Comedy Vouchers issued by A Laugh And A Half (ABN 59304254789), and only to vouchers issued by us.
2. By purchasing, redeeming or attempting to redeem a Comedy Gift Voucher, you:
2.1 agree to be bound by these terms and conditions; and
2.2 warrant that you will comply with these terms and conditions and all applicable laws.
3. If you are giving a Comedy Gift Voucher to another person, you agree to ensure that such person is aware of the terms and conditions that apply to the Comedy Gift Voucher and the relevant expiry date of the Comedy Gift Voucher.
4. Comedy Gift Vouchers are issued in Australian currency (AUD) and may only be redeemed in AUD.
5. Comedy Gift Vouchers are redeemable on comedy shows produced by ‘A Laugh And A Half’.
6. Unless otherwise stated on the Comedy Gift Voucher, Comedy Gift Vouchers are valid for use within 3 years from the date of purchase*
7. Comedy Gift Vouchers may only be applied up to the maximum value loaded onto the Comedy Gift Voucher which is unspent at the time of use. Where the cost of purchase of ticket/s to one of our comedy shows exceeds the available balance of the Comedy Gift Voucher, you must pay the excess amount by another payment method.
8. Subject to your rights under the Australian Consumer Law, Comedy Gift Vouchers are non-refundable.
9. Comedy Gift Vouchers cannot be redeemed or exchanged for cash or any other form of currency.
10. Comedy Gift Vouchers may be redeemed in whole or part during the validity period. Where used in part, no change will be given. Any unused balance may be used against future purchases but will not be refunded or credited when the Comedy Gift Voucher expires.
11. Comedy Gift Vouchers must not, without the prior written consent of A Laugh And A Half, be resold or offered for resale (including via online auction or other unauthorised resale sites) or used for advertising, promotional or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a Comedy Gift Voucher is sold or used in breach of this condition, A Laugh And A Half may (without limiting any of its other legal rights) cancel or render invalid the relevant Comedy Gift Voucher without a refund, and the holder of the relevant Comedy Gift Voucher may be refused redemption of the Comedy Gift Voucher. A Laugh And A Half will take reasonable steps to notify you of our intention to cancel or render invalid a Comedy Gift Voucher within a reasonable time before cancelling or rendering invalid the Comedy Gift Voucher pursuant to this clause.
12. A Laugh And A Half may cancel or render invalid any Comedy Gift Voucher (including any available balance) which A Laugh And A Half reasonably determines was purchased at any time or in any way (including via online auction or other unauthorised resale sites) by fraudulent means. A Laugh And A Half may cancel any bookings made using any fraudulent Comedy Gift Voucher which may include any non-refundable amounts. A Laugh And A Half will not be responsible for any costs incurred by you if you purchase or attempt to redeem any fraudulent Comedy Gift Voucher. You acknowledge and agree that you will not be entitled to redeem any available balance on any fraudulent Comedy Gift Voucher and that A Laugh And A Half will not be obliged to hold such balance on file for you or otherwise redeem or exchange that Comedy Gift Voucher.
13. You are responsible for the use and security of your Comedy Gift Voucher. We will not replace any Comedy Gift Vouchers that are lost or stolen. You are liable for all transactions using or relating to your Comedy Gift Voucher, except those caused by fraud or negligence by A Laugh And A Half or its employees.
14. Personal information collected in relation to your Comedy Gift Voucher will be handled in accordance with A Laugh And A Half’s Privacy Policy which is available at https://alaughandahalf.com/privacy/
15. The laws of New South Wales apply to these terms and conditions and any disputes arising in relation to them, and you and A Laugh And A Half submit to the non-exclusive jurisdiction of the courts of New South Wales.
16. Questions or problems relating to Comedy Gift Vouchers should be directed to A Laugh And A Half on (02) 9876 6385 or via our contact page.
*in accordance with current ACCC rules.
Promotional Free Tickets Terms & Conditions
We may occasionally have free tickets offered as door prizes or promotional giveaways at some of our shows.
Free Tickets Are Only Redeemable at Specified Venue
Unless advised otherwise in writing, tickets can only be redeemed for shows at the venue at which they were given. For example: if you receive tickets for one of our shows at The Bat & Ball Hotel, they are only redeemable for shows at The Bat & Ball Hotel, not at other venues.
Free Tickets Are Transferable to Other People
If you have been given free tickets for our shows, you are welcome to pass them on to friends or family to use, especially if you are unable to use them for the date/s specified.
Free Tickets Are for Specific Shows
We produce a wide range of different comedy shows, including 10 Comedians, Secret Comedy Club, 7 Comedians, Comedian of the Year, Comedy Dinner Shows, Comedy Harbour Cruises, Big Poppa Sean’s Comedy Quiz, Comedy Writing Games, The Complete Guide to the Internet, and more.
If we give away tickets at one of our shows, unless we advise otherwise in writing, those tickets are for promoting the next production of that show at that venue. So, for example, free tickets to a 10 Comedians show cannot be used for a 7 Comedians Show or a Secret Comedy Club show, and free tickets for a show at Bat & Ball Hotel cannot be used at Wyong Milk Factory or on our Harbour Cruise.
If you are unable to attend the specific show that you have won tickets to, please contact us and we may, at our sole discretion, transfer them to a subsequent production of the same show, or another show with a retail ticket price of equal or lesser value. We reserve the right to not do this for any reason, including sold-out shows, arrangements with the venue and other reasons.
Tickets Obtained Via Illegal Activity Are Void
Free tickets obtained via illegal activity are void, will not be accepted and will be reported to the Police.
Examples of illegal activity include, but are not necessarily limited to:
- theft (online or offline)
- hacking
- forgery
- scams
- extortion or threats
- deception for financial gain (fraud)
- making false statements
Free Tickets Not ‘Refundable’, Tradeable Nor Redeemable for Cash
Free tickets cannot be traded for a credit or partial credit toward our other shows. Free tickets are not redeemable for cash.
Expiry Date of Free Tickets
Unless otherwise stated in writing with free tickets when they are issued, unused free tickets will expire 6 months from the date of original issue.
